fbpx

Refund Policy

Last Updated: 1/1/2025

Thank you for choosing AppoSync. We strive to ensure our software meets your expectations. Please review our refund policy carefully.

1. Digital Products & Subscriptions

AppoSync provides non-tangible, irrevocable software services. As such, all purchases are final and generally non-refundable. This includes:

  • Subscription plans (monthly/annual)

  • One-time purchases (e.g., lifetime licenses, add-ons)

  • Downloadable resources (e.g., templates, guides)

2. Exceptions for Refunds

Refunds may be considered in the following cases:

  • Technical Failure: If AppoSync is unusable due to technical issues on our end, and our support team cannot resolve them within 72 hours.

  • Duplicate Purchase: Accidental duplicate charges for the same product/service.

  • Service Unavailability: If AppoSync’s core features become permanently unavailable (e.g., server shutdown).

Refund requests must be submitted within 14 days of purchase.

3. Subscription Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of your billing cycle. No prorated refunds are provided for unused time.

4. How to Request a Refund

Contact our support team at support@apposync.com with:

  • Your transaction ID

  • Reason for the refund

  • Screenshots/documentation (if applicable)

We’ll respond within 5 business days.

5. Approved Refunds

If approved, refunds will be processed to your original payment method within 10 business days. Third-party payment processors (e.g., Stripe, PayPal) may have additional delays.

6. Policy Changes

We reserve the right to update this policy. Changes will be posted on this page with a revised “Last Updated” date.

7. Contact Us

For questions about refunds, email support@apposync.com or visit our Contact Page.